FAQ

Find Answers to Commonly Asked Questions Here

Q: Why use the APSPAYS.APP Stored Value Card?

A: Our Stored Value Card allows you to make discrete purchases from your favorite retail establishments anonymously, by never revealing your personal data.

Q: Does my Stored Value Card Expire?

A: No, The Stored Value Card NEVER expires.

Q: I purchased a Stored Value Card and changed my mind about using it – Can I get a refund?

A: All sales are final and we do not process refunds

Q: Will I receive a physical Card?

A: Stored Value Cards are sent in physical form or you may enroll in person with one of our partnering merchants. You confirm the transaction securely via SMS text (secure 2-step verification).

Q: I purchased a Stored Value Card and never received it – What should I do?

A: Please contact us and request a reissue of your Stored Value Card(s).

Q: How does the Stored Value Card work?

A: Your Stored Value Card works just like a regular prepaid card and is accepted at any participating establishment that processes VISA or Mastercard.

Q: Where can I use my Stored Value Card?

A: Your Stored Value Card can only be used at participating retail establishments.

Q: Will I receive a special offer?

A: If you opt-in person via SMS or email to validate your purchase we have the right to send you special offers.

Q: Are there any hooks, restrictions, or strings attached?

A: No, you can use the Stored Value Card at any participating retail establishment within our nationwide network. You will typically pay a load fee.

Contact Us

 Email us at info@apspays.app